Data Protection

PRIVACY STATEMENT

Your privacy is important to us

At Interactio, Ltd ("we") are committed to protecting your privacy. This Privacy Statement describes why we collect and use the personal data we receive from you when you participate at Interactio online event on Interactio Simultaneous Interpreting Delivery Platform ( SIDP);

Our data protection officer contacts:

Karolis Aulosevičius

Adress: Paupio str. 50, Vilnius, Lithuania

Mob. +37061806726

Email: dpo@interactio.io

Our status

By providing service Interactio acts as a data processor. This means that all requests regarding personal data management will be processed according to the agreed procedures with the Entity providing services to you.

Interactio does not keep or use data for other purposes than is described in this document. All information is stored in the European data centers.

Why do we collect your data?

The subject matters of the collecting of personal data are: identification of users when they connect to the system, possibility to inspect any problems in real time, identification of the user during the event or user management or communication tasks, stream control, remote stream establishment, local streaming, chat, and remote broadcaster control and troubleshooting audio problems.

What personal data do we collect?

The types of personal data to be collected include name, surname, audio (voice) recordings, unique ID issued by Interactio, technical information from the data subject device, technical information related to months streaming quality, event information (time, date, topic, duration) and other data of data subjects that may be contained within the content that event participants submit to Interactio to process using services.

Why do we need this data?

Data will be collected, stored, and processed for these purposes:

• Purpose
  • Data categories
  • Data retention
  • Data storage location
• To keep material for interpreters
  • Uploaded material for interpreters
  • 24 hours after the end of the event
  • European Union data centers
• To keep meeting files
  • Uploaded meeting file; User ID; File type; Time when file was uploaded
  • 14 days after the end of the event
  • European Union data centers
• To provide Polls functionality and allow to download information after the event
  • Username, question, answer, time, ID
  • 90 days after the event
  • European Union data centers
• To provide captioning functionality
  • Event ID, User ID, information
  • 14 days after the event
  • European Union data centers
• To provide chat functionality
  • Event ID, User ID, information
  • 14 days after the end of the event
  • European Union data centers
• To keep speaking time statistics
  • User ID, Event ID, speaking time
  • 90 days
  • European Union data centers
• To provide audio and video recording functionality and allow to download after the event
  • Recordings file, Event ID
  • 90 days after the event
  • European Union data centers
• To keep security logs
  • IP address, User ID, Event ID, action type, action time
  • 180 days
  • European Union data centers
• To manage inactive users
  • European Union data centers
  • 365 days
  • European Union data centers
• For troubleshooting audio problems
  • Jitter, Packets received, Packets lost, Bytes received, Running time
  • 24 hours after the end of the event
  • European Union data centers
• For stream control, remote stream establishment, local streaming, chat, and remote broadcaster control
  • Session ID, RTP session ID, RTSP URL (local IP), Event ID, Topic ID, Stream ID
  • 24 hours after the end of the event
  • European Union data centers
• To manage inactive privileged users
  • ID, last date of connection
  • 365 days
  • European Union data centers
• To identify the user during the event or user management or communication tasks
  • First name, Last name, Phone number, Email, Unique ID
  • 180 days
  • European Union data centers

Your rights to your data

• Right to obtain information on the processing of personal data.
• Right of access.
• Right to rectification.
• Right to erasure (right to be forgotten).
• Right to restriction of processing.
• Notification obligation regarding rectification or erasure of personal data or restriction of processing.
• Right to data portability.
• Right not to be subjected to automated decision-making without a legal basis.

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint with coordination with the Entity providing services to You.

However, you can also use your right to file a complaint with a supervisory authority (contacts of supervisory authorities in the European Union: https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080).

Updates to this notice

We regularly review and, if appropriate, update this policy periodically, as our services and use of personal data evolve.